Field Service Technician
Full Time • Fort Myers
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Benefits/Perks
- Competitive, weekly pay.
- Flexible hours.
- Organized warehouse for easy pickup of products and materials.
- Paid time off.
- Paid Holidays.
- Family culture.
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
About the Role
Window World is seeking a reliable and skilled Field Service Technician to join our team. This role is responsible for performing service calls related to window and door installations, repairs, and adjustments. The ideal candidate will have strong problem-solving skills, a customer-first attitude, and the ability to work independently in the field.
Key Responsibilities
- Respond to scheduled service calls for windows and doors
- Diagnose and resolve product issues on-site
- Perform adjustments, repairs, or part replacements as needed
- Communicate clearly with customers regarding service performed and next steps
- Document service details in the 360 system with brief, accurate notes
- Take photos of product issues and completed work when applicable
- Escalate unresolved or repeat issues to the management team
- Maintain a professional appearance and represent Window World with integrity
Required Skills
- Strong mechanical aptitude and troubleshooting ability
- Excellent customer service and communication skills
- Ability to work independently and manage time effectively
- Basic proficiency with mobile devices and CRM systems
- Attention to detail in documentation and follow-up
Qualifications
- High school diploma or equivalent
- Prior experience in window and door service, construction, or related field preferred
- Valid driver’s license and clean driving record
- Ability to lift up to 50 lbs and work in various weather conditions
.
Compensation: $18.00 - $23.00 per hour
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.
(if you already have a resume on Indeed)
Or apply here.
Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work